Shipping policy
Shipping & Delivery Policy
We ship from our Cape Town warehouse (once stock arrives).
Delivery times (main centres):
- Johannesburg, Pretoria, Cape Town, Durban – 3–6 business days
- Other major cities – 5–8 business days
- Rural areas – 10–15 business days
During pre-sales shipping may vary between 2-3 weeks.
Shipping cost: Calculated at checkout (free on orders over R2 000 during launch period).
Tracking: Every order receives a tracking link the day it leaves our warehouse.
International: Currently only within South Africa.
Returns: Unopened products may be returned within 14 days for a full refund (Customer Protection Act compliant). Opened supplements are non-returnable for hygiene reasons. Damaged on arrival? Contact us within 48 hours with photos and we'll replace free of charge.
Delays: In the unlikely event of load-shedding or courier issues we will keep you updated.